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Dependency records
Dependency records show cross relationships between various services / components with in Callmanager. Its enabled by default in CM 3.3.3. Its not enabled by default in 4.x
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Ports used by CM
Refer : System – > Cisco Callmanager Page Ethernet Phone Port – Default is 2000. We changed to 4000. Phones started using TCP port 4000. Digital Port – Default is 2001. This is used by DT-24+ cards...
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Device defaults
System – > Device Defaults Loads, Device pools and Phone Button Templates (configurable in this page) are used only when there is no equivalent parameter specified under each device’s (phone)...
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Regions
System – > Region Supported Codecs – > g711, g723, g729, GSM, Wideband. Calculated with 30 ms sampling rate for voice packets. g711 – 80 kbps g723 – 24 kbps – Used with 30VIP and 12 SP+ g729 – 24...
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Regions – other Codecs
Region — > if gsm codec is used in regions, phones will default to g729. if u use g723 as codec, phones (7960, 7940) wont work, you will get a reorder tone.
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SRST reference
SRST reference has 3 fields (In CM3.3) IP address, SRST reference name and TCP port which should match with what is configured on the router. In CM 4.1 two more field were added: a. SRST Secure – check...
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CSS for autoregistration
Refer : System -> Device pool If a CSS for Auto reg. is specified, and a phone auto registers with the callmanager, this CSS will be applied to the phone’s CSS. Line’s CSS is not affected.
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User and Network Locale
User locale – language display on the phone. Network locale – Tones and cadence according to country. Install network locale file to support tones and cadence from different countries. —- When studying...
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AAR-Group
Create an AAR group name a. Prefix digits with in “AAR Group” — This defines prefix used for calls with in the same AAR group. For ex. two sites in the same metroplex, when calls route via AAR, the...
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***To Enable AAR****
Create an AAR group name a. Prefix digits with in “AAR Group” — This defines prefix used for calls with in the same AAR group. For ex. two sites in the same metroplex, when calls route via AAR, the...
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Things to take care of while enabling AAR
a. Configure AAR groups, prefixes as required b. Enable AAR service parameter (set it to true) c. Apply AAR groups to lines, gateways, voice mail ports etc d. Apply locations to phones, gateways, voice...
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Enterprise parameters
Refer 3.3.3 SR4a a. Automated Alternate Routing Enable – False by default, to enable set it to True b. Peer Mode Enable Code —? Entarapeeee – This enables the code to enable Peer mode Database. Default...
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IP Phone producitivity services
To create an IDle URL, CIPPS needs to be installed. It requires Microsoft Outlook installed on the server with CDO (Colloboration Data Object) May require a reboot. and it never worked!
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SRST call forwarding
SRST call-forwarding for busy and no answer can be set system wide call-manager-fallback call-forward busy <number> call-forward noan <number> timeout 10 SRST vs CCM Callforwarding...
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SRST Alias
alias command also has a preference parameter. This is mostly used if you are entering specific matches rather than wild cards in alias command. For example, if you want to use an alias for IP Phone...
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SRST Hunt groups
call-manager-fallback no huntstop alias 1 9725425979 to 5001 alias 2 9725425979 to 5002 alias 3 9725425979 to 5003 pickup 9725425979 This way when a call comes to 9275425979, it will randomly route...
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COR lists in SRST
call-manager-fallback cor incoming <corlist> <list no> <list of numbers> ### applies corlist to outgoing calls from the IP phone to the router (SRST) cor outgoing <corlist>...
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SRST to voicemail integration
In addition to supporting message buttons for retrieving personal messages, Cisco SRST allows the automatic forwarding of calls to busy and unanswered numbers to voice-mail systems. Voice-mail systems...
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CCM Server name
The CCM server name that you give under System > Server should correspond to the actual name of the server used during install. You cannot change this later.
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Alias huntgroups in SRST
Have phones 2001,2002,2003 in SRST mode in a router. Calls coming into the system from PSTn should hit 2001 first and then on 2003. alias 1 6175222001 to 2001 preference 1 cfw 2003 timeou 4 huntstop...
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